Data Deletion Instructions

How to Delete Your Data

Hotline UGC allows you to request the deletion of your personal data at any time. When you request data deletion, we will remove all personal information associated with your account, including your profile, uploaded content, earnings history, and any connected third-party account data.

To Request Data Deletion

Send an email to support@hotlineugc.com with the following information:

• Subject line: "Data Deletion Request"
• The email address associated with your Hotline UGC account
• Your full name as it appears on your account

What Gets Deleted

Upon processing your request, we will delete:

• Your account profile and personal information
• Uploaded content (videos, images, and associated metadata)
• Earnings and payout history
• Connected Meta account data and ad performance metrics
• Workspace memberships and invitation history

What May Be Retained

Certain data may be retained as required by law or for legitimate business purposes, including:

• Transaction records required for tax and financial reporting
• Data necessary to comply with legal obligations
• Anonymized or aggregated data that cannot identify you

Processing Time

Data deletion requests are processed within 30 days. You will receive a confirmation email once your data has been deleted. If you have any pending payouts, they will be processed before account deletion.

Revoking Meta Permissions

In addition to requesting data deletion from us, you can revoke Hotline UGC's access to your Facebook data directly through your Facebook App Settings. Removing the app from your Facebook settings will prevent any further data access.

Contact

If you have questions about data deletion, please contact us at support@hotlineugc.com.